Privacy Policy
How Automatic Image Annotation collects, uses, stores, and protects your personal data. Last updated: February 8, 2025.
1. Scope
This policy applies to personal data processed when you use the Automatic Image Annotation website and related services. Third-party services such as Google and our payment provider apply their own privacy policies.2. Information we collect
- Account data: email address, display name, sign-in method (email code or Google), email verification status, signup date, and role.
- Transaction data: order ID, product, amount and currency, payment status, and refund records. We never store full card numbers or payment passwords.
- Uploaded images: the file you choose, its technical metadata needed to process it, and the object key used to store it privately.
- Usage data: image allowance ledger entries, image content hashes (used to recognize the same image), feature usage counts, request timestamps, and error logs.
- Device and log data: IP address, browser type, access times, and security logs used for rate limiting and abuse prevention.
- Messages you send: feedback, support requests, and appeals you submit by email or form.
3. How we use information
- Create and maintain your account, sign you in, and secure your session.
- Process orders, grant image allowances, and handle refunds.
- Run annotation requests, deduct image allowances, and refund failed requests.
- Prevent abuse, fraud, and attacks, including rate limiting.
- Diagnose failures, improve the product, and produce aggregate statistics.
- Contact you about service changes, security incidents, or policy updates.
4. Images you upload
- Uploads require a signed-in account. Files are validated by their actual content, not just their extension.
- Images are stored in a private object store under an account-specific prefix. They are not publicly listable or served as public links.
- Images and generated labels are kept in your account for your own history, visible only to you. You can delete them from the dashboard at any time, which also removes the stored image.
- To recognize the same image and avoid charging twice, we compute and store a SHA-256 hash of the image content. The hash is used only for billing and duplicate detection and cannot be used to reconstruct the image.
- We do not use your images to train our own models. When annotation runs, the image may be sent to a model provider solely to produce the requested description and then discarded under that provider's terms.
- Only upload images you have the right to use. Do not upload other people's private information, identity documents, or sensitive content.
7. Data retention
Account data is kept while your account exists. Uploaded images and generated labels stay in your account until you delete them. Security and operational logs are kept only as long as needed and then removed.After account deletion we delete or anonymize your data, except transaction records, invoices, and audit logs that we must keep under applicable law.8. Security
We use HTTPS, access controls, least privilege, encrypted one-time codes, and audit logging. No internet service can guarantee absolute security, so please protect your email account and sign-in codes.If a personal data breach occurs, we will assess its impact and notify affected users and regulators as required by law.9. Your rights
Subject to applicable law, you can:- Access and correct your profile in Dashboard → Account settings.
- Review image activity and order history.
- Request deletion of your account or withdraw consent.
- Request a copy of your personal data or object to processing.