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Terms of Service

These terms govern the Automatic Image Annotation website, APIs, and related services. Last updated: February 8, 2025.

1. Agreement

By accessing or using the service, you agree to these terms and our Privacy Policy. If you do not agree, stop using the service. If you use the service on behalf of an organization, you confirm that you are authorized to accept these terms for it.You must be able to form a binding contract to use the service.

2. The service

Automatic Image Annotation provides AI-generated image descriptions, alt text, and captions, along with image pack purchases. Features, prices, allowances, and validity periods are shown on the site and may change as the product evolves.Wall label generation is live. Uploaded images and generated copy stay in your account history until you delete them. The service depends on third-party model, payment, storage, and email providers and may be delayed, rate limited, or briefly unavailable.

3. Accounts and security

You can sign in with a one-time email code or a third-party account such as Google. Use an email address you control and keep your sign-in credentials and devices secure.Activity under your account is treated as yours. If you suspect unauthorized access, contact us immediately; we may restrict sign-in or take other protective measures.

4. Image allowances and packs

  • 1 image = 1 use. An image is deducted only when you open a new image.
  • You can view the same image once more free within 7 days (2 views total); after that, confirming a new round uses 1 more credit.
  • Text adjustments do not use image allowances.
  • Failed or interrupted requests are refunded automatically.
  • Purchased images never expire. Signup bonus images are valid for 30 days and are used first-in, first-expired.
  • The highest image pack you have purchased decides batch limits and available export formats.
  • Balances are based on server-side ledger records. Raise disputes within 30 days.

5. Payments and refunds

Payments are processed by Stripe. We do not store full card details. Order status is confirmed by the provider and our server, not by the browser.To request a refund, contact support with your order ID. An order can be refunded only if the image allowance it granted is completely unused; the granted images are reclaimed after a refund. Timing depends on the payment provider.

6. Your images and AI output

You are responsible for the images you upload and for having the rights to use them. Do not upload other people's private information, identity documents, illegal content, or material you do not have permission to process.Uploaded images are stored privately and stay in your account history until you delete them, as described in the Privacy Policy. AI-generated descriptions may be inaccurate, incomplete, or similar to output produced for others. Review every result before publishing, especially names, text, medical, legal, or financial details.Subject to these terms and applicable law, you may use the generated descriptions in your own projects. You are responsible for how you use them.

7. Acceptable use

You must not use the service to:
  • create or spread illegal, infringing, fraudulent, hateful, or sexual content, or content harmful to minors;
  • violate intellectual property, privacy, or other rights;
  • bypass rate limits, image allowances, or permissions, mass-register accounts, or resell the service;
  • reverse engineer, stress test, scrape, or interfere with the service;
  • violate any applicable law or these terms.
We may suspend or terminate access for violations and may pursue available remedies.

8. Intellectual property

The service's interface, code, trademarks, copy, and operational data belong to us or our licensors. You may not copy, modify, distribute, or use them commercially without permission.

9. Availability and changes

We may change, upgrade, or discontinue features. Material changes will be announced on the site or by email in advance. You can stop using the service and request account deletion at any time.How unused image allowances are handled after account deletion will be described in the applicable notice, subject to records we must retain by law.

10. Disclaimers and liability

The service is provided "as is." To the extent permitted by law, we do not warrant that output is accurate, fit for a particular purpose, or that the service will be uninterrupted.We are not liable for losses caused by force majeure, third-party outages, cyberattacks, or your violation of these terms. Our aggregate liability for the service is limited to the amount you paid in the 12 months before the claim.

11. Governing law

These terms are governed by the laws of the People's Republic of China, excluding conflict-of-law rules. Disputes should first be raised with us in good faith; unresolved disputes will be heard by the competent court where the operator is located.If any provision is unenforceable, the remaining provisions stay in effect.

12. Contact

Questions about these terms? Email support@autoimageannotation.com. We will respond within a reasonable period.